Tech support takes for ever, their equipment got better over the years but still needs improvement. They advertise lower prices then anyone else but in reality it's about a third more. I will change to direct TV as soon as the contract is over.
Signed up to iTunes when I got my IPhone, bought music and other things.
Got e-mail the other day th as the I have to respond within 24hrs otherwise your account will be deleted. I don't check my emails everyday. Lost everything. Can't be retrieved.
It is not a collection agency nor a attorney firm. The only people working there is sales people and acting secretarys. You will spend money and get nothing in return. The person you are talking to is impersonating a Lawyer. They do not have Lawyers. Stay away. You WILL be disappointed.
Tip for consumers: If you persist to get a itemized bill you will be cussed out in spanish. LIARS and CHEATS. They contacted a Lawer, he did send a letter,he didn't get paid and your money is used up.