Terrible customer service. My fiancé tried to return a dress within the allowed period and didn't respond for weeks. Finally we reach someone and they say it's no longer within the return period even though the original request was sent well within the return period. After clarifying that we were in fact within the return period, they reply stating that we wouldn't get a full refund even though their return policy implies that we would. DO NOT BUY FROM HERE! After looking further, the same dresses are available in other shops for much cheaper and better quality.