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Gerard D.

Contributor Level

Total Points
88

1 Review by Gerard

  • Coinbase

7/1/16

These people have the worst customer service in human history.
On June 14th I sent an email to Coinbase support stating that my account has been locked.
June 16th, Josh from Coinbase responded and told me that it was because my payment for a previous purchase was pending and it should clear in a day or two and at that point, my account abilities would be restored. Thats the last I ever heard from him or anyone at Coinbase.
June 24th, I sent a follow up inquiry (no response)
June 27th, I sent a follow up inquiry (no response)
June 29th, I sent a follow up inquiry (no response)
June 30th, I sent a follow up inquiry (no response)
I have tried to call information to get their number, they are not listed. Ive contacted the Better Business Review and searched dozens of sites online to try to talk to a human. All they say is to send an email or go to their website. However, they are totally unresponsive. These people have the worst customer support of any business that I have ever seen! With no way to contact them and no way to get a response. It is very frustrating!

Gerard Has Earned 8 Votes

Gerard D.'s review of Coinbase earned 8 Very Helpful votes

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