Then they will say it's your fault. Then they will kill your babies and wipe the plate with your stolen money! There is no worse company in the world. They charged me $750.00 for a service I never used. If you call their number, they hang up. You can NOT email them. Your only avenue is their on line chat, which drops you then sends you a "no reply" email saying, "You're screwed, lol." Absolutely do not use this service, ever. Get this! They have a no arbitration, no sue, clause in their online service agreement. They are vile.