We bought the mini booth with their black friday sale. Ended up getting it for $1562 after the discount. We had ours shipped to us just after new years.
It's a great little photo booth. Build quality is really nice. Solid aluminum. We prefer it a lot over the road box booth we currently have.
We didn't have any communication troubles with the company. We will be ordering future booths from them and would recommend them to others.
We can't understand who in the world would complain. They literally sell a great photo booth that cost $1600. It's thousands less than what companies are charging for something that is not as good.