Gerald V.

I have bought a few items here and they were OK. Recently I purchased 2 light sensors for my windows. They were the exact same ones I purchased from Publishers Clearing House (don't get me started) They were expensive so I thought they would be better quality. I got an RMA number from customer service and I paid to return them. It plainly states that on all returns the customer pays return postage both ways. Here is the problem; after getting my refund of $17.50 (on a $28 purchase) I did not receive a refund but I was given a credit to my Choxi account. Ok... not so bad, they do have some ok stuff. Get this... I could not get my $17.50 credited unless I spent at lease $40 (before tax) worth of merchandise. So I was forced to buy more merchandise that Is going to be OK at best. Once my order comes in I am closing my account and unsubscribing. Do not shop here.

Everything that could possibly go wrong with my order for a jacket there is not enough room here to tell the whole story. As of this morning I was told I ordered 2 jackets (totally false) and that they had been sent out. I have been made promises of partial refunds and free shipping but none of that has happened. The bottom line is that the sizing on clothing is for the typical person in China is not the same as in America. They've acknowledged that. I am out the price of 2 coats. Customer service, although they make an effort is inadequate because it has to bee done on email from their website. So many errors have been made I would tell everyone not to take a chance at losing your money here. Gerald Voigt New York, NY

I don't know if the sweepstakes entries are legit or not. There is no way to tell. However, i can tell you that the merchandise they sell is of very poor quality. The good news is that if you send it back they give you a 100% refund, no questions asked. I have stopped ordering from them because not one item has ever been satisfactoty. An read the fine print about the shipping charges. They really get you there.

They ask for your phone number but don't use it. I ordered 10 of one item and they sent me 10 of another. I filed a complaint on their site but got ignored. Now I have $50 worth of groceries I do not want. DO NOT USE THIS SERVICE!