Everything that could possibly go wrong with my order for a jacket there is not enough room here to tell the whole story. As of this morning I was told I ordered 2 jackets (totally false) and that they had been sent out. I have been made promises of partial refunds and free shipping but none of that has happened. The bottom line is that the sizing on clothing is for the typical person in China is not the same as in America. They've acknowledged that. I am out the price of 2 coats. Customer service, although they make an effort is inadequate because it has to bee done on email from their website. So many errors have been made I would tell everyone not to take a chance at losing your money here. Gerald Voigt New York, NY
We apologize for your problem.We have send you the solution to your email and wish your quick reply.We will try our best to solve your problem.