Gerald S.

Purchased online a purse on sale. One day later went down by more than $100.00 again. Asked for price difference to be applied. Margaret a Manager states no we cannot do that as we have policies. Could not explain policy? Asked to speak to her manager but she explained there are no managers. I did make it very clear that there is a phone number online for Corporate Office. She then explained that they do not like to take calls or lose money with customers. This is true as above says it all. Michael Kors spends more time explaining what they can /will not do for customers.
It is deceptive to offer a refund within 7 days if their handbags go to a lesser price and then not honor it. Just bad business!