POOR service of Customer Care Officers
I ordered 6 items for my company we keep ready money and everything after getting approvals from the finance depart... after 4 days Lazada says seller doen't not have stocks, it very unpleasant that if an items publish on web site with out stock checking. They this online shopping is a fan page... this very important for organization for careless customer care officers and consumer depart in lazada. They didn't even bother about to check customer order. People mistake make company name bad... Specially Thailand Customer care is very slow. You need to give a training. It's looks that Thailand customer care doesn't even like sell items. I need reply... I can prove detail if necessary.
Hi Gerald N., we're sorry to hear what happened. By the way, can you please confirm if your order is from Thailand? Becuase we have different customer service from Lazada Philippines. If the concern is for Thailand, please contact them thru this link; http://www.lazada.co.th/ Thank you.