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Gerald M.

Contributor Level

Total Points
81

1 Review by Gerald

  • Jumia.com

11/15/20

Ordered phone on jumia described as dual Sim with expandable memory on the site. The phone that came had a hybrid sim slot where sim2 uses same slot as SD card which means you can not use 2 Sims and an SD card at the same time. I requested a return and ordered a replacement phone also described as dual Sim. It had same issue. Jumia refused to refund for both leaving me stuck with two phones I don't want on account of wrong information on their site. I wasn't really interested in a refund. All I wanted was a true dual Sim with expandable memory. I have bought 4 dual Sims from jumia in the past 2 years. This did not matter to them

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