Gerald K.

I gave them one star because I don't think you're allowed to give zero. I oredered some cartridges - cost £120. It said delivery in 2-3 days. After 20 days of no delivery and no response to emails I ordered from Amazon who delivered in 2 days. I emailed to say I wanted to cancel the order. The inks arrived after 5 weeks. I tried to communicate via their chat but always found I was about 25th in a queue. If I left the machine and came back I would need to reconnect and start again. When I read their returns policy I found that I had to pay a 20% 'restocking fee' plus the costs of returning it. They are crooks.