Top notch service from OtakuCharms and their customer service agent Charlie. I ordered a Dragon Ball Z' hoodie for my son and forgot the apartment number on my address! When the item was unable to be delivered they fully arranged redelivery at no extra cost and sorted it all out for me absolute 10 out of 10 experience. Ended up waiting a little longer, but my son love love loves it!
Tip for consumers: Just be careful entering your delivery address I missed the box where you put in the apartment number !