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Gerald B.

Contributor Level

Total Points
85

1 Review by Gerald

  • Tmart.com

11/8/17

These guys sent me the wrong product. I paid through Paypal so I got a refund but I had to pay $21.30 to ship back a $33.00 item. I am out the shipping costs and had to put up with all their shady dealings. Stay away from this company.
I ordered a High Gain GSM 900MHz Signal Booster Amplifier with Cable & Antenna US Plug. The unit was shipped with a European Plug and Tmart refused to ship the correct US adapter or refund a reasonable amount to me so I could to buy a replacement. Order No. *******KTGFUU

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Tmart T. – Tmart.com Rep

Dear customer,
Firstly, we are sorry for the wrong plug.

But in order to solve this problem, we would like to ship a converter to you.

It is regret that you refuse it.

So we can obey your decision to return it for refund.

And finally we had already refunded it to you include the postage.

You can check the detail in your account, thanks for your understanding.

If you need more help, please feel free to contact with us:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.

Gerald Has Earned 5 Votes

Gerald B.'s review of Tmart.com earned 5 Very Helpful votes

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