Like other reviewers, I placed an order, heard nothing, the expected delivery date went past, no calls answered or messages returned and I was getting very anxious and thinking about reporting to Paypal. But then the goods turned up! Well packaged and very good value for money. I emailed mohka suggesting they could improve their customer services as they didn't do them justice. They replied, advising that they had not expected quite so much this year and that they have been working 16 hrs a day to keep up with demand. They acknowledged that customer services was not as good as it should have been but they've spent a lot of money on advancing the website to improve it and this will be up and running in the New Year. I'd definitely give them another chance!