Georgianna P.

Free? Then. Wham, not fee. Kind of sucks.

On October 3,2016 I purchased tickets for a show in Toronto from TicketLiquidator.com/Echo Tickets. $618.75 was promptly charged to my account. The show was to be on April 15th, 2017. I got my invoice saying the tickets would be in the mail by April 11,2017. Right off the bat I called and said that wouldn't work b/c we would be gone by then to drive to Toronto. They told me not to worry I would have them by Dec. 1,2016. Dec. 1,2016 came and when I called they said definitely by the end of December 2016. The holidays came and went and I realized I still hadn't gotten the tickets. I called again March 10th and spoke to 'Stanislav' -- a real class act. He was so rude and obnoxious and actually threatened me and said if I didn't stop calling and bothering him he'd hold on to the tickets till the very last minute -- April 11th. I ended up calling 'Corporate' *******4179. I spoke to who at first appeared to be a lovely young woman, Tracy, but she ended up being in on the scam. She told me of course they'd get the tickets to me or I was entitled to a 200% refund (THE GUARANTEE IN 10/16 WHEN i BOUGHT THE TICKETS). She put me off for another week promising me I'd get the tickets soon. None of this seemed right so I called the Box Office at the Princess of Wales Theatre and got in contact with Marie --- herein started the solution to this problem. Apparently, this is a scammer company. They charge you very high prices and tell you will get good tickets. But often they are terrible tickets or fraudulant and you can't use them when you get there. If you bought tickets from this company and are having trouble call the box office and ask to speak to whoever deals with fraud, etc. As of tonight 'Stanislav', who called the ticket office and begged for tickets at one point for his "Aunt" (supposedly me), told me the ticket office refused to give him my tickets b/c I had harassed the ticket office -- none of that was true. In fact the ticket office and Marie were all helping me to get these tickets. Finally, b/c Echo Tickets/TicketLiquidators can't get any tickets legally from the ticket office I am supposed to get my 100% refund within 2 business days. And, yes all of a sudden Tracey said she never said that it was 200%. Lesson learned. DO NOT BUY TICKETS FROM THESE LIQUIDATORS -- THEY ARE RIP OFF ARTISTS! File complaints with your Better Business Bureau, The Attorney General, your bank, your credit card dept. These guys need to be shut down. Best part of this -- I got tickets in the 6th row for $150 LESS than what I originally paid. Call the box office of the theatre. Save yourself a lot of grief and aggravation.