Georgia M.

So, I had the service for a long period of time, got some semi-decent things to wear. Changed jobs and had significantly less free spending monies. I called and asked to have the service terminated, no problem, just return any clothes, easily done. Fast forward at least a year and a half and I get an email from a bill collector and I call them because I have no idea what's going on, I kind of pride myself in being um, you know a responsible adult.

So I talk with Shaun with the collection company and he says, "you owe $1200. 00 to Gwynnie Bee." He proceeds to tell me I didn't return a garment and that they, "billed," me for over a year for the service. I returned all garments and never heard from anyone until now. No phone calls, no letters, just crickets.

I blew a gasket and called Gwynnie Bee, they have no records available that far back. So I mention, legally if there's a debt that I supposedly owe shouldn't you give me access to those records? Um, well you look have to call the collection company back about that. Really? I owe you monies, supposedly and you can't produce those records?

So subsequent repeat call to the collection agency and they're requesting documents from Gwynnie Bee to dispute the charges. Probably not much of a chance to dispute since I have no information on who I talked to- to cancel. Side note the fellow at the collection agency has been a million times more helpful in trying to sort things out.

So I'm waiting to hear what'll happen. I've just recently finished treatment for breast cancer and have been struggling to pay all those bills so I retain my (hard earned) good credit. So what's another $1,200, right? They continued to bill me and did not notify me I had a garment out that was worth $171.00 that I could have easily paid off if I'd been notified.

Just so frustrated..