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Didn't collect after re-arranging twice, when tracked it says 'delivered' when not even collected in the first place and kept on hold for more than 30 mins with awful music playing whilst saying 'your call is important to us' clearly not, just keeping you on the phone so they can charge you more or defer you from getting your complaint through. Terrible service do not use!
Georgia L.'s review of Parcel2Go.com earned 2 Very Helpful votes
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I have sent my parcel by parcel2go and they handedover it to Yodel for the delivery and my parcel...
So i made a legitimate claim after the recieving company confirming that the parcel has not been...
Hi Georgia,
Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally it’s disappointing to hear stories like yours.
If you could provide your parcel reference number (beginning with ‘P2G’), I’d be more than happy to contact the courier for you to find out the current status of your parcel. You can email me with your P2G number at online@parcel2go.com.
Dianne Fisher
Parcel2Go Customer Services