First, a part of my order went out of stock after i had paid. I had to bring this to their attention, but customer service responded promptly and refunded me. Then, i never received the rest of my order as they said it must have got lost in the post. However, the customer service was good and I got a full refund for the items and the postage price. So disappointing as they have some really nice clothes! Just skeptical to order from them again as i feel like i will never receive my order lol.