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Very disappointed with this site, Ordered cycle shorts (Order no. *******) on June the 15th & still not received. In the meantime I've ordered 2 Items from Amazon & received them promptly.
I have written to them but they make the excuse about flights being cancelled due to the pandemic, Which I found very weak as Amazon have delivered on two occasions.
I will not use this company again if this carries on & have to look into legal action I'm afraid.
George W.'s review of MiniInTheBox earned 4 Very Helpful votes
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
This is Customer Service Supervisor from MiniInTheBox. I am glad to help.
Please note because the shipping method you chose for this order was Postal Service with tracking. It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 10-20 working days (14-28 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the Check-Out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. We guess you might haven't noticed this so you're inquiring about your order.
Your order was shipped via ChinaPost-track-Bao Tongda on 2020-06-18. The tracking number is LA991419205CN. So you shall receive the package by 2020-07-16, which is 28th days of shipping. Please be kindly waiting.
Tracking link: https://t.17track.net/en#nums=LA991419205CN&fc=03013
Note: The online tracking information will be updated later than the actual shipping situation, we appreciate that you can be patient while waiting for the updates.
I also had conducted new Ticket ID =21251569 in our ticket center to follow up your case. If you don't receive the package by 2020-07-16, please log in your Mini in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.