George W.

Over a year ago, I called to close this account as I moved out of California. Last month I stopped using Chrome and started using OPERA. OPERA pulled all info from CHROME and used my supposed to be closed account with SDCCU to pay my SW GAS bill. My fault for not double checking what account was listed. Now just today, I spent over an hour on hold, and another hour waiting for a call back to get this issue corrected and finally get this account closed. I have no clue how they keep getting voted as best credit union in SoCal. Last year at the end of August I called to close the account, middle of September rolled in, and I went to the website just to see if it was close. I was able to log in. I left them messages asking why the account was still open and active, I never once got a response from them. Now this issue. These people are completely incompetent.