Banggood in repose to my review said they supplied instructions. But in their email to me said they did not provide instructions. The email is copied below
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OSItems received with quality problem, OrderID: *******
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*******@banggood.com
Apr 29 (11 days ago)
To me
Dear George,
Thanks for your email.
I am sad to know thatMini Hot Air Stirling Engine Model Miniature Steam Gas Engine External-Combustion Engine in order *******doesn't work well.
Could you please offer the shipping label of this defective item and take a short video about the processing of the item so that we can check the problem?
We will try our best to solve it as soon as possible.
Looking forward to your quick response.
Yours faithfully,
Jessy
George Ullrich
I do not have the shipping label. It was thrown out when the engine arrived...
Apr 29 (11 days ago)
*******@banggood.com
We are sorry to hear that that Mini Hot Air Stirling Engine Model Miniature S...
May 1 (9 days ago)
George Ullrich
The issue is that without assembly instructions it is not possible to put the...
May 2 (8 days ago)
*******@banggood.com
May 4 (6 days ago)
To me
Dear George,
Sorry for the late reply.
We don't have the instructions.
Would you please refer to the pictures on the product page?
https://www.banggood.com/Mini-Hot-Air-Mini-Sterling-Engine-Model-Miniature-Steam-Powered-Toy-Electricity-p-*******.html
Or watch this video, it is a similar product.
https://www.youtube.com/watch?v=OiQuomCq6aU
If there is still any problem, please email again.
Best Regards,
Yanny
Dear George U, thanks for contacting us. We apologize for any inconvenience caused by this issue. Normally, our product attaches a user manual or instruction of the product. In some rare cases, the file might get lost or missed. It is also suggested you could send us an email to cservice@banggood.com, including the order number and product ID if there is any technical support you need for your product. Our staff will help you to solve it after receiving your inquiry. Would you like to send it later? For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Teams