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George S.

  • 2 Reviews
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Experience: Home & Garden, Clothing & Fashion, Shopping

Member since May 2020

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2 Reviews by George

I've ordered four or more times from Zoro and each time the item arrived as expected. They have products that most are not stocked at retail stores and can be bought a local suppliers but they are not always local. They do not sell the cheapo stuff you can find HD or Lowes. Alway good quality and the prices are the same, sometimes less than the MSRP. I usually try to buy directly from the manufacture and get more product information but most do not sell direct and but if they do, Zoro is sometimes a little less and no extra charge for shipping over a certain $ order. Never are they more than Amazon and the products Zoro sells are usually shipped faster to the home than from Amazon. Most products I buy I do not need overnight and are not covered by Amazon Prime. I ordered an outdoor drain basin Sunday night, shipped on Monday, arrive Thursday via UPS, standard ground shipping time.
I ordered mens shoes on 3/19/2020 AND THEY DON'T TELL YOU EVERYTHING. After a few days I received an email that they are on ordered and wasn't until 4/20/2020 did they received them. They were shipped the same day. It is 5/11/2020 and they are still sitting in at China shipper. My email stated delivery in 7-20 days. It is now over 21 days. Currently there wb site now state upto 45 days. It's a typical Chinese business, you buy and after that you mean nothing. With today's computer network, they knew they did not have these shoes in stock and nothing about it being backordered. Just take your money. I'm through with any Chinese business on line unless Amazon stocks and ships from the USA. I'm OK with China made products but there business sense is not he same as expected in the USA.
Newchic N. – NewChic Rep
Hi, George S., we do get your disappointment. Usually the package will be delivered on time based on the shipping method (https://www.newchic.com/shipping-methods-hc160.html) from the shipping date. And business days exclude the weekends and public holidays. However, in some rare cases, the order may be get delayed during the worldwide transit process as well as the the tracking update by the shipping carrier. Please contact us for further checking from the messenger or the livechat link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 if you need assistance. Thanks!

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