Upgraded to a new Dell computer with Windows 10 (ugh). Included is a driver's program which claims to be a partner with Microsoft (doubt it). Immediately, it's telling me I need to upgrade my drivers as three were not up to date. Took weeks to overcome the learning curve for Windows 10. Thought I was having trouble with the RW drive, so bit on the driver scam. They immediately billed me for 2016 costs plus $10.00 more for next year. When I tried to hit the red fix drivers icon, it just kept asking for more money. Wrote to their tech service dept. and never received a reply. Called their 877 number and got a guy from India who was unintelligible and just wanted more credit card information. Microsoft provides free driver upgrades and there is no need for this service. Removed the Safecart app and sometimes still get warnings that drivers are out of date.