George P.

Travelfriend is a 100% scam they have paid operators to make u busy and keep you longer on a site. Charge for nothing. Do not use it

I have been booking several hotels using orbitz
1. I came to Midway UT to Zermatt 5* hotel they gave me cheaper room then I ordered from orbitz. They did not even had a room I ordered replying that room was not assigned correctly
2. My wife and 3 kids went to California next day and got into Best Western Oceanside INN hotel and manager kicked them out to a street not even letting them to check in

Orbitz never offered to solve an issue
My first call to a customer service -> "agent does not know even where she works" figuratively she does not understand an issue even after repeating it 5 times to her, have to talk to superviser

It looks like orbitz does not have any good relations with hotels and do not want any business to be repeatable