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george m.

  • 1 Review
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Experience: Hobbies & Interests

Member since October 2020

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1 Review by george

10/23/20

I wouldn't even give them a star if that were possible. Delivery was made on time, that is true. However, i paid 134 euros for an arrangement of FREESIAS for my wife and I's 15th wedding anniversary. What my wife received was an arrangement of withered roses and wild flowers in a vase filled with colored and smelly water. I could have bought those at the gas station with 5 euros. I then sent a message to there customer service department attaching photos of the flower arrangement, mentioning my dissatisfaction (my wife's i cannot describe) and the reply came blunt from Maria that having spoken to the local florist they maintain that the flowers were fresh (and sent me a photo). Freshness aside... i paid 134 euros for FREESIAS, not roses or any other type of flowers. So miss on the flowers, miss on the quality. Only thing right was the delivery. Would not recommend and definitely would never buy from them again. I am not sure with which local florists from around the 100 countries they work with, but ultimately it is FloraQueen's responsibility for the paying customer to receive what he has ordered and PAID FOR. Btw... first pic of what i order... others of what was received. Do nor DISAPPOINT your loved ones and buy from FloraQueen.

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