George K.

I filed a case with my bank and they started investigation on the unauthorized booking made using my CC details, however ebookers are not willing to provide any details such as IP addresse from which the booking was made etc. and why they didn't ask for any more details besides my misspelled name on the booking.

It's 4th or 5th day that I was promised each day to be sent all call recordings, emails correspondence and chat copies to my email account which is registered with my bank and to which my bank representative asked to forward all the info.

Each representative I talked to apparently has also lost members of their family just recently and claimed they understand my situation and are doing their best.

As regarding to likelihood of them being scammers, you figure it out - a sales team based in India getting commissions on booking and having the monthly sales goals.

My only stupidity was to store my Amex details in Google Drive as a back up, with pretty medium security password which I had to reset after seeing all the BS emails from them.