George I.

Hello everyone, I'll tell my worst experience ever with DreamWorldTravel.
On 22 april 2019 I found a flight from London to Manila(Air Asia) on 20/12/2019-07/01/2020 for £1600 for 2 people on Momondo, this beeing sold by DreamWorldTravel, after few days they sent me the booking confirmation, but never the tickets(booking confirmation have no value without tickets)... I call them and they told me they are buying the tickets like a bulk to get the discounted price from airline, so when they meet the number of passanger they need for discount I'll get my tickets, they said meed of may... At the end of may when I sow I don't get nothing from them, I called again... the same story:"the colegue from tickets is busy, the sistem doesn't work or you'll get your ticket june-july"... on this moment I understold they trying to scam me and I started to check their reviews on truspilot, tripadvisor, everywere.No surprise, the same experience, the same lies with everyone(read the bad reviews and you'll see all are thru experiences and read the good reviews, you'll see they are repetitive, very short and looks fake)... calling the airline they told me they made a reservation on my name weeks ago, but they never paid for the tickets and the reservation was canceled, so I can't fly... I called them again to heard the same lies and I told them I want my money back, but from what I sow from another reviews is very hard to get the money back and even if you get the money back you'll never find the same prices on flights like the day when you book with them, or even worst you don't find any flight for your dates and if you allready booked like me conexion flight from Manila to El Nido+hotel, from El Nido to Boracay+hotel and from Boracay to Manila+hotel you'll loose them all. This is how they work, I don't understand how a company like this can be on the market in London UK, but I'll do everything is legal to stop them scaming another people. I left a feedback on Momondo about them, ask them to stop working with this scaming company.
I have the email from the airline that confirm no booking on my name and I record the calls, Monday I'll go to consumer protection, police and I'll contact an solicitor to see what we can do.
For details and advice or proofs don't hesitate to contact me.
I'll keep you updated with what happen forword.