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This company is a major disappointment! My wife & I have purchased quite a few pieces of jewelry from them~ we've kept a couple of pieces and we've returned a couple of pieces~ requesting refunds. All items were returned with tags, before the 30 day deadline & by UPS which was quite costly. We purchased and returned i. Good faith and this company denied us a refund ~ offered store credit ~ and did not give us anything. In my eyes Jeulia has stolen $190 from my wife & I... GeorgeG
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Nothing at all like the picture like at all and then when I asked to refund it immediately upon...
Hi George - We are so sorry we disappointed you. We make every attempt to satisfy every customer's requests. Because we would hate to lose you as a customer, we would like to offer you the store credit. But if you want to get the refund to your original account, we won't neglect your request and will try to give you the best possible service. Please continue to work with customer service - we'll work to resolve whatever inconvenience this has caused you.