Novatech advised me that Laptop-Battery.org.uk could provide me with a compatible battery for my Novatech Model N1595 Laptop. Tracking the delivery of the first battery I ordered it seemed to go astray in Hermes central warehouse. Laptop-battery.org.uk refunded the money I had paid in full, without quibble, suggesting I re-order. I re-ordered on condition carriage was via normal post. Apart from an initial delay due to the Chinese New Year, the battery was delivered in good time by Parcelforce. The battery fitted my laptop perfectly and is working well.