The website is very misleading, it took twice as long to arrive as expected, the packaging is minimal (definitely not "exquisite" as advertised) and the item I ordered is a cheap piece of tat from china. The customer service is a joke and rude to boot. Don't waste your money.
Tip for consumers: Don't.
Products used: a ceiling light, much lower quality than advertised and clearly don't want to do refunds.