Geoff N.

This morning (14/9 at around11.30) I visited Carphone Warehouse in Currys at St Johns Bedford.
No-one was serving, so I asked one of the Curry's staff to help.
About 10 minutes later a member of staff arrived, skimming throuhg his phone.
He asked 'Can I help' whilst still skimming through his phone.
I told him I had been waiting for about 10 minutes. To my surprise, rather than apologise, he started to argue with me, saying that he didn't think I had been waiting for 10 minutes (stiil skimming through his phone)
I found his attitude rude and unprofessional. I was planning to spend nearly £1000 on a phone - I certainly will not buy when someone is accusing me of lying.
To add to this - his badge read 'Branch Manager'.
Is this poor custormer service tyical of a CW Branch Manager?