I used to order from here and never had an issue. I don't know if they've changed management/ownership/etc, but my last order was ridiculous. I ordered 11/30/18 and everything was available. (Which was good because some items were Christmas presents). I received one partial box and then that's when things magically became back ordered. It was one item here, one there that came. Many of my "presents" after Christmas. Had I been told before, I wouldn't have continued the order. You're probably wondering why I'm writing this review so late. One of my items is STILL ON BACKORDER! NINE MONTHS ON BACKORDER! I finally just emailed and said forget it. Got the usual canned response from customer service. Doesn't make me want to order again. I MIGHT give them a second chance because I do like their products but anyone ordering keep that in the back of your mind that you might never get your item or get it on time. The only good was I wasn't charged.