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Genius O.

Contributor Level

Total Points
83

1 Review by Genius

  • Wanelo

4/5/17

Don't make any purchases from Wanelo. The sellers are scam artist and the items are not authentic. Plus, you don't receive an actual refund they will give you a Wanelo credit. The customer service is terrible and they will drag the issue out until you give up! Their products come from China and some customers claim that they never received their packages or it took months. My package took a month to arrive to me, but they took my money the next day after I placed my order.

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Monica A. – Wanelo Rep

"Hi Genius, We try to create a transparent and hassle free shopping experience for our customers and we are sorry to hear you experience the opposite of it. Wanelo partners with stores so shoppers can buy directly on Wanelo, but we don't ship out any products. Once the order is placed on Wanelo, the store handles shipment. If you could send us a private message with your order details, we'd be happy to check this for you. Thank you!

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Genius O.'s review of Wanelo earned 3 Very Helpful votes

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