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I bought a drone and one of the motors were defective and they wanted to send me a new motor to install myself. When I said I wouldn't be able to do that they said I could return it, but after I did, they will not give a full refund and come up with a different lame excuse every time in their broken English. They have lied and have been confused in every message.
Update: After many, many emails exchanged, Tmart is still not refunding me ALL that I paid for the drone. They offer me points, but I have no interest in ever purchasing anything from Tmart. DO NOT BUY FROM TMART!
Gene W.'s review of Tmart.com earned 4 Very Helpful votes
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Dear customer,
We are apology for the problem you meet.
But would you please tell us the order number of the drone for better checking?
And did you contact with our service via online support or tickets?
Could you tell us the return tracking number or send a picture of shipping receipt if you have return it to us?
Please don't worry, we will do our promise after verify.
In order to be more efficient to solve your problem, you can also try our online service: https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html
Look forward to your reply.