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Genevieve K.

Contributor Level

Total Points
84

1 Review by Genevieve

  • Topatoco

5/10/16

They offer good designs. But the item is ill-sized. What I ordered would not fit a 6 year old child and is labeled 2x. The return policy on the site says:

US Exchanges
Posted by Jeffrey Rowland on 24 October 2009 11:21 AM
It works like this. If you got the wrong thing and its our fault, let us know within 90 days by submitting a support ticket and when we get it well apologize about a million times and then ship the correct thing to you as fast as we can, along with a paid return shipping label.

Now they want me to pay the shipping to me and the return shipping. I can't understand why this is MY fault. This is the absolute worst customer service online. It would be helpful to have MINUS stars for the rating. They deserve none at all.

Genevieve Has Earned 4 Votes

Genevieve K.'s review of Topatoco earned 4 Very Helpful votes

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