genesia d.

I ordered a "console table" from them and the product they sent that cost $1400 was worst than anything they sell at IKEA! Literally a piece of crap furniture, tiny, poor construction, felt like a child's toy.
When I asked for a refund they said the manufacturer doesn't offer refund and there is nothing they could do. I said I would be willing to pay shipping or restocking fee and they said nope sorry nothing we can do! WOW... all I had to say was that their customer service sucked big time, no incentive to make the customer happy, the package had only half a package open and they still refused to take the product back. I got the number of the manufacturer and tried calling directly, there was no answer, went straight to voice mail, no call backs. I think this business is a freaking scam, how the hell is it possible that a "manufacture in Ohio" doesn't answer phone calls or return messages? I'm so upset, they just took $1400 sent me a $#*!ty $#*!ty product and ran. I wish I thought about checking reviews prior to ordering.