I pre-paid for an entire year wine membership club for one of my relatives. After 2 months they said they're cancelling that wine club and if I wanted to continue shipments I would have to join one of their "new" more expensive clubs and pony-up an extra $300.
The other reviews are spot-on. There is nothing Express about this company. Both orders were shipped very late. Their shipment tracking program has not worked for any of the shipments. If you want to talk to customer service, good luck. They have one person, Stacy Cabello, that handles all the correspondence. She is not only slow at responding but is an absolute moron when it comes to how she treats customers. I hope this company ends up going bankrupt for treating people this way. If you buy wine from them after reading these reviews it is your own fault.