Gene S.

When the tax preparation failed and I tried to remove it, there was no way to do it. After countless E-mails there seems to be no one there that has any clue as how to remove it. Serious concerns about security. Stay away. Many other web-sites are free. I used two others to verify my returns, both gave the same results.

WARNING - As an X-customer and having dealt with a massive amount of problems, I can provide a lot of information about how bad a company this is. I could list 50 major problems but I will just cover a few so you get the idea. First off, when you talk to them, they use extremely high tactics to sign you up. They do lie. You have to take a 2 year contract. In reality that "goes up slightly" as they say at the end of the first year is actually almost twice. And if you cancel you have to pay the reaming months on the contract AT THE HIGH RATE. They will try to have you sign up for a lot of "free" things that are only free for a short while. And if you want to do more than have a basic cable package with no bells and whistles, you are in for a big time spiel. And if you take some specials, double watch out. You get the pay for view channels for 3 months and if you don't want them you have to cancel. You will be lucky if you don't get charged for an extra two or three months. If you try to cancel them early so you don't forget to cancel, they will not let you do that. It's their POLICY that they can't do that. They offer a 100 dollar certificate if you recommend someone else and they take it. Well that someone else and myself got not 100 dollar whatever's. Want to deal with their customer service. You are better off dealing with that guy you get from overseas that can just barely speak English and knows so little about whatever you are talking about. A lot of people just give up and pay pay pay. They use sub-contractors to install. You will be lucky if you don't get a sub-par installer. And remember they are going to drill holes in your house and get in the basement and attic and such to set it all up. They will use sub par cable which can cause serious problems. They say they have little outage. I am not sure what they mean about little. For months we lost transmission at least ones or twice a week and if listening to certain channels it would cut out for seconds a a time for hours on end. I wish I could go into details about a lot of that, but it would take an encyclopedia to do so. An example. They installed some cable under the house in the crawl space. They broke the plumbing. We were without water for 2 days. We had to argue over not paying for the plumber they sent to fix the problem. And they charged us for the 2 days that we did not have the TV. And it just gets worse. Charges would show up on our bill that we did not make and we had to battle with customer service. And anything you want extra will be expensive. I had 5 extra boxes installed because I wanted to do certain things in the other rooms. They charged a bunch for the boxes. Found out later they would not do what I wanted and they were charging more than was advertised. That was because you were only allowed 3 under the original contract. When you get out of the contract they do not remove any of their equipment outside. That ugly satellite dish is there and you have to pay to have it removed and you better hire someone that knows what they are doing or you will end up with leaks. This is not to say that everyone has a lot of problems with their systems. The less equipment, the less the problems and if you pay 600 a month for the services, they most likely treat you better than those that pay 300 a month (after the first year). MY ADVISE IS THAT IF YOU ARE GOING TO CONSIDER SATELLITE TV (or any such as Direct TV which is just as bad as I tried them too), talk to some people that have had it.

I have used Quora for a while and have posted answers to over 900 questions. However, recently they indicated with a thereat to violate my FIRST AMENDMENT RIGHTS. I cancelled the account. Many places on the net (like Face book) have realized how powerful they are in the social media network and use that power to advance their own agenda. To limit the freedom of speech is a very bad thing. That is almost like playing God. While I did like reading some answers as they could provide me with information that I was not aware of but interested in, most of the content and answers are not of that caliber. I would always research such interesting information to verify how accurate it was. I have never liked the fact that many of the questions are just plain stupid or lack so much clarification that almost no one could answer them to a satisfying degree. But I just accepted that as a part of the system. I look at it this way. They can make a threat on line and it is ok - but if I do it, I could very well be in big time trouble. I generally used Quora as just entertainment but when they want to limit my freedom of speech, I draw the line. While some may think I am over reacting, I say that if I think something is stupid I should be able to say that with that word and not be threatened. This does make me wonder what they might be up to.