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Gene M.

  • 2 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink, Business, Health

Member since November 2015

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2 Reviews by Gene

I made two purchases, and asked Viabox to consolidate into one box. When I received an email that it was in my suite I logged in and found my account totally empty, as if I had never used the service.
I sent a message because live chat was offline ( at 4 pm EST) I received an answer two days later saying my account is OK they can see my parcel. This went back and forth for two weeks. I am waiting 5 days now for another reply. I have no way of initiating the shipment and they probably have blown me off. It looks like I am out over $700. I should have known better, the last time I used the service the shipping charges were extremely high, so I certainly didn't save any money and just delayed receiving my goods, this time it looks l lost big time.
Great products, some of them are actually less than at other stores, but overall l quess you get what you pay for.

Gene Has Earned 7 Votes

Gene M.'s review of Viabox earned 7 Very Helpful votes

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