I always wait to post reviews so I can see how a product goes thru the test of time. Purchased new from BikesDirect December 2019 for a xmas gift. As of August 2020 bike only gets ridden at least 4 times a month or none at all in a month.The bike looks great but has been nothing but trouble. No matter how many times you make adjustments, doesn't shift right or chain falls off and yes regular maintenance performed. I've had and owned a lot of bikes in my life and this is the worst. Would recommend passing on this bike.