Well sad to say I gave this company a great review in July 2017 when I first signed up with them. They did what they said they would do... however after that things changed. They would not come out when I had an issue with rats (live near fruit trees)... this was one of the main reasons I hired them. The owner would never respond to any phone calls. I tried several times to get a hold of him or someone that would take care of service to no avail. They had some good people but most have left sadly.
You can always get people to try your company with big promises but long term you need to walk the walk and do what you promise and sadly this is not the case here.
I don't like to give bad reviews to companies unless it is truly deserving. Many opportunities given to discuss and they don't seem to care. In time perhaps if enough customers leave they will pay a little more attention to the value of a lasting customer and not always have to chase the new ones.