Gemma J.

My wife ordered two dresses one for My Daughters Graduation and one for herself. Back around May 23,2017. They came the following week, but a PS is still too big for my Daughter, The one for my wife correct size Med but just looks wrong doesn't fit right! She ordered the correct size of dresses but both don't fit! We want out money back! Trying to contact customer support to get instruction on how to return is Fruitless! It took a day to keep entering her email account and kept saying invalid Email! How can That be when that's the Email she used when ordering! I altered the email slightly and got in, and they sent a Ticket # but THATS IT! They said wait 24 hrs and they will reply with instructions but never heard from them again! Keep trying to call the Number but always say sorry were off line! Trying to Chat same thing Off Line! Unable to get ANY response at all Still Invalid Email No matter which way it is typed in! Today marks 30 days since ordering... I know they just avoiding ALL contact to make refund! How can a company operate like this and expect to do good business and get repeat customers? I guess to them ONE TIME sale is all they care about! GREEDY company... all sales final NO MATTER WHAT! $50.00 down the drain! How to ever contact them is beyond me! FBN crappy company!