After multiple weeks and requests I am forced to publicly claim bad service.
My creative brief and contest was not bribing my the right designer. I asked for support from Lucy. When I was told yes they would help I have a date and time with my zoom number to contact me. No one did. I asked for a refund June 12. Repeatedly I was ignored. I filed three requests and finally got a release form which they delayed sending me. This caused the refund clock to not start. I have asked over and over for my refund and none has been paid