Site lock is a company that claims to provide security and protection to your website.
Unfortunately, today they have managed to creep into "bed" financially with probably every major hosting company out there.
Most hosting companies have an automated recording before you can speak with an associate. Such was the case with my hosting company (who I absolutely loved prior to getting entangled with site lock.)
I called my hosting company when I suspected that my website had been hacked. On their recording, it said to press "so and so number" if you suspect that your website has been hacked.
I pressed the number and a young woman answered. I explained to her the concerns I had regarding my website. She was soooo sweet and understanding and assured me that website security was their expertise and they would get right on it. That's when I realized that it wasn't my web hosting company that I was talking with.
Before I knew it, the rep transferred me over to a male associate who was very talkative and high pressure.
I am not going to go into the whole OVERPRICED ABOMINATION that I experienced with them. Matter of fact, months and months later, I am still so disgusted and angry with site lock (who I call s_it lock) that I NEVER EVER want to see or hear their name again. They did NOT do what they promised they would do.
There is so much more that I could say (ALL NEGATIVE) about site lock. Honestly, I refuse to waste my good breath and intelligence on these lying and useless scumbags.
If you suspect that your website has been hacked, please do not call your web hosting company. I am sure they are getting a nice cut of the $50 and up a month "monitoring" that site lock charges.
Through this nightmare, I had the pleasure of finding "Jim Walker, the Hack Repair Guy." He is very honest, he explains everything, tells you what needs to get done and moves on it fast. His website is https://hackrepair.com/about/jim-walker-the-hack-repair-guy
No, I am not getting paid to endorse Jim. Matter of fact, he isn't even aware that I am sharing his name.
Site lock, you may be a multi million dollar company. Just so you know... Bigger companies have fallen from their grace. Byeh Byeh, site lock!