gee d.

I brought a pair of tickets to see "Frankie Valli and the four seasons". I was ready and I drove to NJ while paying all the tolls and we get to the arena only to find out the show was cancelled. There was no notification at all. I called customer service for a refund and they informed me they cant give me a refund but I can sell the tickets on their site. After some time a new date was never provided I had to research online on other sites to get the date. So I waited for that date and the show was cancelled again. I called for a refund and they stated the show was not cancelled. So I needed taking screenshots of other ticket sites indicating the show was cancelled. I had to wait months for them to send an email stating they would give me a ticket credit or i can request for a refund. It took 3 years to receive my refund. Please do not use viagogo to purchase any tickets. Purchase at the ticket master so you have access to a refund and notifications if a show is cancelled or postponed. I would like to give them a zero

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