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GD S.

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Experience: Society

Member since March 2021

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1 Review by GD

3/20/21

Made an order in early November for Christmas decorations. The order finally arrived December 24th. The order was not complete and included the incorrect tree lights that the sales/service representative told us to order to replace the lights that failed on one of their trees. When we tried to make a return on December 26th Balsam Hill representative said it was too late to return any of the order even thought they recommended the wrong lights. Calls to customer service were a waste of time. The complete order was never received and they refused to give any refund. DO NOT BUY from this is fly by night store.

Tip for consumers:
DO NOT ORDER ANYTHING

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