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Yes, they responded via sitejabber. I emailed BestCanvas directly; Also I have registered, so they have lots of data for contacting me. Looks like the repsonse is a generic computer generated message to make it look like they are working on it. It puts the onus back on the customer.
I discovered BestCanvas today and they have a huge sale! I spent about an hour uploading my photos, then tried to register. It looked like my items were all saved.
I emailed them because the phone service isn't available on the weekend.
I couldn't find a place explaining if HST (Canada) is included, so I am afraid of finding a different amount on the credit card than the last window shows. When I returned to the website, all my items from the cart were gone. Also, couldn't find where to Log out.
Dear Customer,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@bestcanvas.ca. Our experts will immediately take care of your request. We're looking forward for your reply, your Bestcanvas-Team
G B.'s review of BestCanvas.ca earned a Very Helpful vote
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So I ordered from best canvas only because they had a promise to arrive before Christmas. My...
This company ships from the US and DO NOT pay customs and UPS fees so be aware it will cost you A...
Dear Customer,
We thank you for contacting us, but to help you further, we kindly ask you to contact us at the email address satisfied@bestcanvas.ca. We are looking forward to your message. Your Bestcanvas-Team