EBAY.IN is such a hopeless e-commerce company.
Deliver broken products. Shipping is poor quality and super late.
Products are delivered broken / damaged.
Refund takes longer than 3 weeks.
Reverse logistics is limited. Have to incur 50% of product cost towards cost to ship the product back to the seller.
Refund towards shipping costs takes take three / four weeks after refund in almost a month.
Customer / Claims departments are arrogant - paper pushers with no understanding of process, procedures. Zero commitment to customers. Just fake promises / artificial timelines. They are absolutely useless.
Why is EBAY still around I wonder?!?!?!