I purchased this app with the extra support final cost $129 and change. I was unable to even install this app so it was never activated. I asked for a refund and was told it would be there within four business days that was a month ago. The toll free customer service number is a robot directing you to a customer support email address. I did get a response saying that there was a delay in their processing and that my refund was on the way. After another week of that they told me that my refund had been turned over to a refund supervisor to which I have had no refund and no response. It is impossible to actually talk to a real representative this is a scam they will take your money and not refund it as they promise stay far far away from this program