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My first order was unsatisfactory so Zazzle did try to make right by sending me a new key chain. The second key chain has arrived looking exactly like the first one :( The personalization is faint or faded out as though the ink printer is almost out! I am so disappointed as this was a little surprise gift for my sister. Needless to say I will not shop with Zazzle again nor will I recommend them to my friends or family :( P. S their shipping fees are OUTRAGEOUS~ $5.99 for an envelope that would cost a buck! :(
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Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello Gaylien,
We're so sorry to hear about your overall experience, and we'd love the opportunity to make this right. I'll be reaching out to you via email shortly.
Best Regards,
Amanda